02723cmm a2200313 4500 214800700 TxAuBib 20120507120000.0 081124s2009||||||||||||||||||||||||eng|u 9780815701576 electronic bk. 0815701578 electronic bk. (OCoLC)503441816 MEAUC eng MEAUC OCLCQ N$T EBLCP IDEBK OCLCQ E7B FVL B24X7 OCLCE OCLCQ TxAuBib Bilmes, Linda. The people factor [electronic resource] : strengthening America by investing in public service / Linda J. Bilmes, W. Scott Gould. Washington, D.C. : Brookings Institution Press, 2009. 1 online resource (xv, 359 p.) : ill. Includes bibliographical references (p. 321-345) and index. Preface -- Acknowledgments -- Part 1. Strengthening public service -- 1. A call to arms : why the federal workforce must become a national priority -- 2. The power of strategic human capital : lessons from the private sector -- 3. The people factor in government -- Part II. Investing in public service -- 4. Leadership in the public sector -- 5. Why organizational structure is important -- 6. Achieving excellence in human resources -- 7. Training -- 8. Managing performance -- Part III. Enacting public service reform -- 9. A job for the President : engaging stakeholders to reform public service -- 10. Funding the transition program -- 11. Concluding observations on public service reforms -- Appendixes. -- A. Survey of college juniors and seniors : attitudes toward working for the public and private sectors -- B. Summary of laws, reforms, and key demonstration projects and test cases pertaining to the civil service -- C. List of interviewees -- D. Sample of federal job announcement -- E. The history of personnel reform -- F.U.S. government merit principles -- Notes -- Index -- The authors. "Presents a blueprint for reinvigorating the public sector based on 'The People Factor.' Shows why the U.S. personnel system needs reform, revealing the high price of inaction. Lays out specific steps to achieve the necessary gains, focusing on implementing 'best practices' from successful companies, the military, and high-performing government agencies"--Provided by publisher. Civil service reform United States. Civil service United States. Political science Public Affairs & Administration. Öffentlicher Dienst. Reform. USA. Electronic books. Gould, W. Scott, 1957- https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=276849 EBSCOhost